Wonderful Customer service !! Amazing product!! We where a little concerned about the stuffing but after we let it air out for the recommend (48hrs) time it was amazingly soft and comfortable!!! We use the bed for sleepovers!
We ordered the queen size, because now that we're all home for quarantine, we need a bean bag big enough for the adults, too! The kids have abandoned their little one and everyone wants to sit in my new bean bag. It's super comfy, was really easy to put together (I was able to stuff it myself), and we had one issue that customer service took care of so quickly and seamlessly. Our air mattress has a hole, so it's also fulfilling a guest bed replacement. I absolutely recommend these to everyone!
Thanks so much for your review!
I bought this item for my 13 year old son for Christmas originally. When I received the mattress there was a small hole where the zipper of the liner was attached. I reached out to CordaRoy's and was extremely impressed by the way they handled this issue. What an easy process and wonderful company to work with. They have absolutely earned my business again.
And we appreciate you as well! Thanks to patient and understanding customers like you we were able to find the packaging machine that was causing the holes. We fixed that issue immediately and replace all of the holy beds. :) Thanks again for your purchase as well as your patience.
Grandchildren love it!!
My whole family is quite pleased with this amazing bed/bag. It is surprisingly comfortable when converted to a bed and is the most popular "chair" in the living room. The customer service is SECOND TO NONE!!! Unfortunately, we had a problem with the zipper on the liner (it arrived defective) and as a result it was not fully closed and could not be closed even using the instructions on their website. It appears that when the pull tag was clipped off of the zipper at the factory, it actually broke the zipper. With the zipper stuck open a few inches, pieces of foam were escaping making a mess. I contacted Customer service (They are VERY responsive) and in no time the problem was sorted very satisfactorily.
Thank you Leeland. We actually discovered that one of our packaging machines was damaging our zippers. Thankfully we figured it out and fixed it before it got out of hand! We appreciate your patience with us. We're always here if you need us.