Start a Warranty Claim

Warranty Policy

We take our lifetime guarantee very seriously. If a CordaRoy's product ever fails due to workmanship, we'll repair or replace it for the LIFE of the product.

Beware of other companies who claim to have a lifetime warranty but only cover certain parts of the product like the inner liner. 

What is Covered
This warranty covers manufacturer defects in materials or workmanship, including seams and zipper slides and/or zipper pulls, with the exceptions stated below.

How Long Coverage Lasts
This warranty runs for the life of the product.

What is NOT covered
This warranty does not cover damage caused by pets, moisture, normal wear and tear, teeth of zipper and/or discoloration caused by exposure to sunlight or chemicals such as ammonia, laundry detergent, or household bleach.

What CordaRoy's Will Do
CordaRoy's will repair or replace any part of the product that proves to be defective in materials or workmanship. In the event repair is not possible, CordaRoy's will replace your product with new product of similar composition and price. Shipping costs may apply.

How To Get Service
Please include a detailed message along with at least 2 photos showing the defective area. A service representative will help with filing your warranty claim and take any necessary action to correct problems covered by this warranty.